We're licensed, regulated, and fully compliant. Here's
what that means for you.
Protection is underwritten by AM Specialty, a licensed insurance provider regulated by the Texas Department of Insurance. All our policies meet state and federal requirements for pet insurance coverage.
We take your privacy seriously. Your personal and payment information is encrypted and stored securely. We never sell your data to third parties.For full details, review our Privacy Policy.
Our claims process is governed by clear terms outlined in your policy documents. We're committed to fair, fast reimbursements—usually within 5–7business days. If you have questions or disputes, our team is here to help.
You can cancel your policy anytime with no penalties. If you cancel within 30 days of enrollment and haven't filed a claim, you're eligible for a fullrefund.
Pet insurance regulations vary by state. We comply with all state-specific requirements and adjust coverage terms accordingly. Your policy docu-ments will reflect your state's regulations.
As a Texas-based company, we're committed to transparency and ethical business practices. If you have concerns or complaints, you can contactthe Texas Department of Insurance or reach out to our compliance team directly.
